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Kroma
Learning Center2020-11-19T14:40:59-05:00

Learning Center

The Learning Center is opening its doors soon! Our website elves are busily putting together a lot of great resources for you. In the meantime, check out our FAQ to answer your burning questions.

Frequently Asked Questions

General Questions

What is the purpose of Kroma.ai?2020-10-22T17:15:24-04:00

Kroma.ai is a platform that helps professionals create more persuasive pitches, proposals, and presentations. We use the power of artificial intelligence to speed up and improve the presentation process, saving you anxiety, hassle, and time.

What is Automated Inspiration™?2020-10-29T11:24:40-04:00

You know that feeling of excitement when an idea just comes to you? That’s what Automated Inspiration feels like. It happens as a result of Kroma.ai’s machine learning, organizing chaos and converting your big ideas into proposals, pitches, and presentations that click.

Automated Inspiration is a registered trademark of Kroma.ai and SlideShop Marketplace Inc.

Is Kroma.ai for me?2020-10-22T17:15:41-04:00

Kroma.ai is specifically designed for professionals who need to make a point. Whether you’re a startup star, marketing pro, freelance photographer, or just starting a side hustle, we’ve got a Kroma.ai for that.

Do I need design skills to use Kroma.ai?2020-10-22T17:15:41-04:00

No graphic design expertise needed here! Kroma.ai’s drag-and-drop interface lets you customize to your liking. But if you don’t have time for that, let our expert decks and grab and go content do the heavy lifting for you.

Can I use Kroma.ai with my existing software?2020-10-22T17:15:41-04:00

Yes! Kroma.ai plays nicely with PowerPoint, Slack, and countless other applications.

How do photo and video permissions work?2020-10-22T17:15:41-04:00

The stock images and videos provided through Kroma.ai come from Storyblocks. These assets are intended to be used in your Kroma.ai presentations and templates. Your “End User License Agreement” is limited and it doesn’t allow you to use these images or videos for any other purpose.

We use an API to access thumbnails of images or videos for you to download. We also use an API to provide you the source file when you request it. When you download an image or video on Kroma.ai, it’s coming from Storyblocks.

Kroma.ai isn’t a party to this agreement and can’t modify the terms. For your records, here’s a copy of the license Storyblocks provides you.

Support

Where do I go if I need help using Kroma.ai?2020-10-22T17:15:41-04:00

Check out our Learning Center area for in-depth guides on how to use Kroma.ai.

How can Kroma.ai help me create better presentations?2020-10-22T17:15:56-04:00

If you need to persuade someone, we’re here to help you out. Kroma.ai gives you expert decks and templates, stock images and videos, and AI-driven data visualizations. That means you get better presentations off the ground faster. You worry about picking out a suit for the big presentation—we’ve got the rest.

I have questions. How do I contact you?2020-10-22T17:15:56-04:00

You’ll likely get a faster answer from our Learning Center, but if you still need some help, get in touch with our Support team.

Pitching to Investors

How does Kroma.ai help to create compelling pitches?2020-10-22T17:15:24-04:00

Kroma.ai helps startups do better, more persuasive pitches. Quickly show your value to investors with a deck that doesn’t take 14 hours to create. Collaborate in real-time with your teammates, tap into instantly branded data visualizations, and lean on our machine learning tools to put together a pitch proven to persuade.

Why Kroma.ai is the best choice for startup founders?2020-10-22T17:15:40-04:00

Well, we know you’re probably bootstrapping from the ground-up. Kroma.ai is way more affordable than hiring a graphic designer—and looks better than a DIY job. Kroma.ai also gives you expert insights into VC’s minds thanks to our expert decks sourced from Silicon Valley veterans.

Should I create an investor pitch from scratch or use an expert deck?2020-10-22T17:15:41-04:00

Kroma.ai lets you do either. If you’re finicky about the details, you can create a pitch from scratch. But if you’re in a hurry or just want a great starting point, download an expert pitch deck to get started.

Presenting Ideas

How does Automated Inspiration power my presentations?2020-10-22T17:15:24-04:00

Our AI features transform your ideas into something real thanks to branding AI (color, font-matching, logo), visualization AI (third-party data integration and chart type recommendations), and image AI (recommending relevant images for your presentation).

How does Kroma.ai help me showcase my ideas?2020-10-22T17:15:24-04:00

Pull together your abstract idea faster and better with Kroma.ai. Create a presentation from scratch or use our expert-vetted decks for persuasion on tap. Show off your awesome idea with images, data visualizations, videos, and much more. Everything you need is here in one convenient platform, tailored to what you really need: audience buy-in.

Does Kroma.ai offer team or collaboration features?2020-10-22T17:15:41-04:00

You bet. We know teamwork makes the world go ‘round, so that’s why Kroma.ai’s Premium subscription offers real-time team collaboration.

Proposing B2B Services

How can Kroma.ai speed up the B2B sales cycle?2020-10-22T17:15:24-04:00

We know B2B sales can drag on for what seems like forever. We’re confident that our expert-vetted client proposal decks will help you speed up client response times, win over clients without weeks of deliberation, and even improve your close rates. It comes down to professional templates, pro-level graphics, and crisp images and video put together by an expert team.

Why do B2B companies love Kroma.ai templates?2020-10-22T17:15:24-04:00

How many hours have you spent slaving away at a client proposal deck, only to trash it and keep starting over? We’ve been there. B2B companies love Kroma.ai’s templates because all the work is done for you: just drop in your branding, adjust some of the copy and numbers, and bam—you’ve got a client-worthy presentation in just minutes.

How does Kroma.ai save me time?2020-10-22T17:15:41-04:00

Time’s the only thing you can’t get more of, and that’s why B2B salespeople tap into Kroma.ai. Instead of sourcing your images, videos, and data visualizations from all over the web, we pull everything into one platform for you. Plus, our ready-to-go templates mean you spend less time fiddling with fonts and more time winning contracts.

Presenting Data

How does Kroma.ai turn data into useful insights?2020-10-22T17:15:24-04:00

You know those Microsoft Excel sheets and other third-party data clogging your inbox? Our platform integrates with your third-party data and transforms it into actionable, easy-on-the-eyes data visualizations. Instead of overwhelming your audience with a wall of numbers, show them a clean, simple graphic that tells the right story.

How does Automated Inspiration help me create a data-powered presentation?2020-10-22T17:15:24-04:00

If you have a lot of data, that means you’re manually pulling numbers and it’s taking for-e-ver. Automated Inspiration means you let Kroma.ai pull the numbers and worry about the graphic design (including your fonts and colors). You okay the design and double-check for typos before adding a data visualization to your awe-inspiring deck.

Why do I need data visualizations?2020-10-22T17:15:41-04:00

Nobody wants to see a PowerPoint slide full of numbers. That’s the best way to scare off your audience. Instead, use a data visualization: this infographic-style visual helps you consolidate data into high-level takeaways that people need to make decisions on your data. Put simply, a data visualization helps people connect the dots faster and actually pay attention to your presentation.

Expert Decks

Can I really raise $100 million with a presentation?2020-10-22T17:15:24-04:00

It’s entirely possible, but it requires some elbow grease on your part. Our expert decks are designed by pros in your industry who know what VCs, boards, and other higher-ups are looking for. Kroma.ai has helped thousands of startups raise money more quickly (and with fewer sleepless nights).

What are Kroma.ai’s expert decks?2020-10-22T17:15:24-04:00

Kroma.ai’s expert decks aren’t just a collection of slides. They’re different because we tap professional graphic designers and industry professionals to put them together. That’s what makes them expert slides.

What types of expert decks does Kroma.ai offer?2020-10-22T17:15:41-04:00

We’ve got an expert deck for whatever ails you. There’s a Kroma.ai expert deck for sales win-loss presentations, sales pitches, branding templates, customer profiles, investing timelines—anything you need to succeed as a professional, we’ve got an expert deck for it.

GRAB & GO Content

What is Kroma.ai’s grab and go content?2020-10-22T17:15:24-04:00

Some of Kroma.ai’s expert decks and infographics are written by subject matter experts (SMEs) and other industry luminaries. Grab and go content is excellent because it requires very few changes—the content is already there for you, so just add your branding, download, and go.

How does grab and go content save me time?2020-10-22T17:15:24-04:00

Instead of downloading an expert deck with Lorem Ipsum in the text or writing something entirely from scratch, Kroma.ai’s grab and go content allows subscribers to trust that your content is good to go. Don’t spend hours writing a presentation: let the experts do it for you.

How can I access grab and go content?2020-10-22T17:15:41-04:00

Sign up for Kroma.ai’s Premium subscription to access all the grab and go content you can eat.

Data Visualization

What are some of the data visualization tools offered by Kroma.ai?2020-10-22T17:15:24-04:00

We’ve got everything from charts, graphics, maps, and infographics available as data visualizations. Turn your data into easily digestible visuals that you can drop into an expert deck to tell a better story.

How can I access Kroma.ai’s data visualization tools?2020-10-22T17:15:24-04:00

Subscribe to Kroma.ai as a Basic or Premium member to get our data visualization tools. Basic members can download 10 data visualizations per month, while Premium subscribers can download unlimited data visualizations.

Can I import data from other sources into Kroma.ai templates?2020-10-22T17:15:41-04:00

Please do! Plug in your Microsoft Excel data or other third-party numbers into Kroma.ai. Our AI feeds your data into the data visualizations and automatically adjusts it to your branding. Just double-check for typos and branding and you’re good to go!

Creative Assets

What are some of the creative assets offered by Kroma.ai?2020-10-22T17:15:24-04:00

Kroma.ai’s creative assets include our stock images and photos, stock photo library, and illustrations.

Do visual presentations perform better?2020-10-22T17:15:24-04:00

Without a doubt! Remember the saying, “A picture’s worth a thousand words”? Humans are naturally visual creatures, and we don’t like reading tons of text off a slide. Visual presentations with images, videos, and illustrations pull your audience’s eyes away from their phones and towards your badass presentation.

How can I access Kroma.ai’s creative assets?2020-10-22T17:15:41-04:00

Just subscribe to Kroma.ai. Basic subscribers can download 10 videos and images per month, while Premium subscribers get unlimited downloads.

Pricing

Which membership plan is the best fit for me?2020-10-22T17:15:24-04:00

Our Basic plan is better suited to you if you’re a lone wolf who wants awesome presentations. You’ll have one user on your account and can only download 10 templates, videos, and images per month.

The Premium option is better if you have a team or if you need to download a lot of presentation goodies. Add more users to your team, download stuff to your heart’s content, and access our Premium Library (infographics, proposals, invoices, and premium images).

What happens to my existing subscription?2020-10-22T17:15:24-04:00

If you had an existing subscription before the transition to Kroma.ai, here’s what you can expect:

If you had the Lifetime option, you will now have the Kroma.ai PRO account. This gives you access to:

  • 1 user
  • Over 100,000 presentation tools (expert decks, individual slides, icons, data visualizations, and presentations)
  • New templates added regularly
  • Unlimited downloads
  • Email support

As a PRO member, your lifetime subscription stays in place, and you aren’t charged an annual or monthly subscription fee.

If you had the Lifetime + Stock Image and Photo Add-on, you’re now a Kroma.ai PRO+ subscriber. This gives you access to:

  • 1 user
  • Over 100,000 presentation tools (expert decks, individual slides, icons, data visualizations, and presentations)
  • New templates added regularly
  • 1M+ stock images and videos
  • Unlimited downloads
  • Email support

As a PRO+ member, your lifetime subscription stays in place, and you aren’t charged an annual or monthly subscription fee.

Why was my account deleted?2020-10-22T17:15:24-04:00

To protect our members’ data and our platform, we don’t permit the use of any third-party software. That includes crawlers, bots, browser plugins, or browser extensions (AKA “addons”) that scrape, modify the appearance of, or automates any activity on the Kroma.ai website.

Kroma.ai is allowed to cancel, without a refund, any account that uses prohibited third-party software.

Do I get live support from the Kroma.ai team?2020-10-22T17:15:24-04:00

We’re able to offer email support for all of your questions. Premium subscribers get priority email support, which includes a 24-hour turnaround on all messages.

Can I cancel at any time?2020-10-22T17:15:41-04:00

Of course. We don’t want to hold you hostage. When we say “no contracts,” we mean it. If you’ve paid for the year and cancel, you’ll just cancel auto-renew but have access to Kroma.ai through your subscription date. Remember to cancel your membership before your billing date and you won’t be billed any more (But we’ll be really sad to see you go).

Can I upgrade to Premium later?2020-10-22T17:15:41-04:00

Of course! We’re here to help you as you grow. You might have a small one-person operation right now, but we know you’re going to grow. If you want unlimited downloads, team member access, the Premium Library, and priority support, you can upgrade to Premium.

How do refunds work?2020-10-22T17:15:41-04:00

Hey, we get it. Sometimes you change your mind. Unfortunately, because Kroma.ai’s products are digital goods, we don’t offer refunds once you purchase the plan. When you buy it, you own it, so use it!

How do annual and monthly subscriptions work?2020-10-22T17:15:41-04:00

Kroma.ai’s annual and monthly subscriptions give you access for the whole year or month you’ve purchased it for. We want you to get all of the presentations and tools that you need, whenever you need them. Because our products are digital goods, we do not fully or partially refund any subscriptions. If you would like to cancel your subscription, you may do so before the next billing cycle to avoid being charged again.

How do renewals work?2020-10-22T17:15:41-04:00

By default, your purchase is set to auto-renew at the end of your subscription. If the auto-renewal fails, a fourteen-day grace period will be added to your subscription so that you’re able to update your payment information. Of course, during this grace period, you will still be able to access your account. If you would like to cancel your automatic renewal, you can do so prior to the next billing period. You will still have access to your Kroma.ai account through the billing period you have purchased and paid for.

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